Returns & Exchanges

At Banksia Boutique, we want you to love your purchase; if you are not completely satisfied, we offer 30-day returns for a store credit or exchange on all full-priced items. Please ensure all garments are returned in their original condition with tags attached and no signs of wear.

Return Process

• 1.
  Initiate Your Return

  Log into our online returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all boutique tags and hygiene seals remain intact and undamaged.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop your package at any authorized postal service location.

• 4.
  Receive Your Credit

  Once our team inspects your return, we will issue your store credit or process your exchange within 5 business days.